Return and Refund PoliciesCurrent as of January 2015

Regular Refund Policies

  • Six (6) month limit on all returns
  • To be accepted for returns, items must be in new /unused condition and undamaged
  • No returns / refunds for digital products or Print-on-demand maps (skus ending in PD)
  • No restocking fees, full refunds honored for unused items

Additional provisions for orders over $100 total

  • Bookstores and Resellers must request a Return Authorization first
  • No time limit on returns
  • A 20% restocking fee applies to all orders over $100 (excluding tax and shipping)

NOTE: The CGS reserves the right to determine what products are in new /unused condition and deny any return requests which do not meet these standards